Housekeeping Assistant

Job Summary:

We now have an opportunity for a Housekeeping Assistant to join us at our busy hotel in the heart of Peebles.  As a Housekeeper, you will be responsible for ensuring a clean and inviting environment for our guests, contributing to their overall positive experience during their stay.

This is a customer-focused role, which provides full housekeeping services to all our hotel guests.  The duties involve cleaning and maintaining guest bedrooms, bathrooms and public areas to the required hotel standard and to assist with any guest requests or queries.

Attention to detail, a focus on customer care and an excellent work ethic are all essential.  The Housekeeping Assistant must be able to demonstrate a friendly and professional approach as well as immaculate presentation standards and strong attention to detail.

Pay & Reward:

Hours: Normally between 11.00am– 4.00pm
Contract:  Permanent, part time hours
Salary: £11.44 per hour

We will also reward you with:

  • Company Pension
  • Company funded medical plan, including discounted shopping
  • Free leisure club access
  • Employee discounts on F&B and accommodation throughout group

Job Description:

  • Change and replenish bed linen, towels and guest amenities in line with brand standards
  • Clean bedroom, bathroom and toilet areas
  • Clean public areas, including public toilets
  • Collect used linen from various areas
  • Return crockery and glassware to relevant departments
  • Dealing with guests requirements
  • Report areas that require maintenance
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on daily basis
  • Ensure you are polite and courteous to guests and have discretion at all times
  • Be environmentally aware and dispose of waste according to hotel standards
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Ensure adherence to quality expectations and standards
  • Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other colleagues

Essential Criteria:

  • Prior experience in housekeeping or a similar role is preferred
  • Knowledge of cleaning techniques, materials, and equipment
  • Ability to work efficiently both independently and as part of a team
  • Strong attention to detail and dedication to maintaining cleanliness standards
  • Excellent time management skills to prioritize tasks effectively

 Desirable Criteria:

  • Hospitality industry experience is a plus
  • Familiarity with hotel housekeeping practices is advantageous

Reporting Lines:

  • Reporting to the Housekeeping Supervisor on shift with direct reporting to the Front of House Manager.

To Apply:

Please send your CV and covering letter to the General Manager, Kirsten Van Wyk:

manager@tontinehotel.com

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