Food & Beverage Assistant

Job Summary:

We now have opportunities for Restaurant Waiting Staff to join our team.  In this role you will be expected to work to the highest standards, ensuring an efficient and welcoming service to our customers whilst meeting & exceeding guest expectations.

We are looking for someone who has a great eye for attention to detail, who has a passion for working with people, an outgoing personality and a positive attitude.

Pay & Reward:

Hours:  Part time / Full time & variable shifts available

Contract:  Permanent

Salary: from £9.20 – £9.90 per hour

We will also reward you with:

  • Company Pension
  • Company funded medical plan, including discounted shopping
  • Free leisure club access
  • Employee discounts on beauty treatments, F&B and accommodation throughout group

Main Responsibilities:

  • Ensuring stations are ready for service
  • Welcome and acknowledge guests, anticipate and address guest needs
  • Offer advice and answer questions about the menu & dishes on offer
  • Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability, additional meal requirements, allergies, dietary needs, and special requests
  • Accurately record transaction in POS system at time of order
  • Serve food courses and beverages to guests
  • Check in with guests to ensure satisfaction with each food course and/or beverages
  • Maintain cleanliness of work areas, china, glass, etc, throughout the day
  • Complete closing duties, including restocking items, cleaning service areas, setting tables for next service, turning off lights, etc
  • To complete any other duties as required by your line manager or duty manager.

 Essential Criteria:

  • Have a great outgoing personality & positive attitude.
  • Be approachable & attentive.
  • Enjoy the buzz of being busy & have a passion for working with people.
  • Be smart & well presented.

To Apply:

Please send your CV and covering letter to Kirsten Van Wyk at manager@tontinehotel.com.

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